Automating a Broken Process Just Breaks It Faster

Published on: 12/07/2026

Automation multiplies whatever process you point it at. Fix the process manually first, then automate the version that works.

AI for Business
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Automating a Broken Process Just Breaks It Faster

Automate, Delegate, Simplify or Leave Alone: How to Decide

Published on: 24/05/2026

Not every repetitive task should be automated. A four-way decision framework for working out what to do with each one.

AI for Business
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Automate, Delegate, Simplify or Leave Alone: How to Decide