Automating a Broken Process Just Breaks It Faster
Published on: 12/07/2026
Automation multiplies whatever process you point it at. Fix the process manually first, then automate the version that works.
process improvementbusiness automation mistakesworkflow designoperational efficiencyAI implementation
Automate, Delegate, Simplify or Leave Alone: How to Decide
Published on: 24/05/2026
Not every repetitive task should be automated. A four-way decision framework for working out what to do with each one.
automation decision frameworkdelegationprocess improvementsmall business operationsAI business audit
